Terms & Conditions

WestCharge LLP Privacy Policy

Introduction

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in Indian Information Technology Law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our website portal/app, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information or other details to help you with your experience.

It is important to note we collect Personally Identifiable Information (PII) only if you select to sign in with your personal details

Non-Personal Information

From time to time, we may ask you to provide us with or permit us to collect non-personal information, which is data that alone is not intended to allow us to identify you personally, such as just your location information. This non-personal information may include precise GPS location and BLE / iBeacon micro-location if you choose to permit the Services to collect this information, or less specific location information, such as the city, state and country in which you are located when you download the Application. Sometimes, Westcharge will aggregate and/or anonymize PII so that it becomes non-personal information and is not intended to be used to personally identify you.

Passive Information Gathered Electronically

We and our third party partners, such as the operators of ​WestCharge Wireless Chargers or third party vendors that provide analytic services to us (collectively, our “Partners”) may automatically collect certain types of passive information when you use the Services, including the receivers that must be attached to your device to permit wireless ​WestCharge Wireless Chargers (the “Receivers”). For instance, we may through your device and/or the Application (including through your use of the ​WestCharge Wireless Chargers), collect identifiers such as an IDFA (for iOS) or AAID (for Android), or your device hardware model, operating system version, or your network provider. We (or our Partners) may also collect service usage information, frequency of users of the Service, pages, forms or screens visited, status of a ​WestCharge Wireless Chargers session, and similar data that is associated with your mobile device, your Receiver, or your use of a ​WestCharge Wireless Chargers Spot. This data is used for purposes of providing services to you, analyzing and improving our service and providing diagnostics and support functions, and may also be used in the aggregate as a statistical measure information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, ​we use cookies to help us link you to the relevant app store to download our application. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

How can you opt out, remove or modify information you have provided to us?

You can request to have your information removed by clicking on the Contact Us ​button on our website.

Please note that we may maintain information about an individual sales transaction in order to complete that transaction and for record keeping purposes.

Third Party Disclosures

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Transfer Of Your Personal Information

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information

Disclosure Of Your Personal Information

If we are involved in a merger, acquisition or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Retention of Your Personal Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)

For the purpose of this Privacy Policy, we are a Data Controller of your personal information.

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

• We need to perform a contract with you, such as when you create a Policy with us
• You have given us permission to do so
• The processing is in our legitimate interests and it’s not overridden by your rights
• For payment processing purposes
• To comply with the law

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the personal information we have on you
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

If you are not a resident of any of the above, you will be governed by the Information Technology and Cyber laws of the Country, For e.g. India along with the Compliance of the above rights. WestCharge does not market any product or service to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey and Jersey. This web page is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the products and services mentioned herein to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey and Jersey.

Service Providers

We employ third party companies and individuals to facilitate our Website (“Service Providers”), to provide our Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used. These third-parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Payments processors

We provide paid products and/or services on our Website. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

Contacting Us

In case of any complaint, you can contact as per below details :

Name – Chief Technical Officer
Designation- CTO
Email – info@westcharge.com
Contact No. – TBC
or
You may write to us on: Westcharge LLP, 1113, Arunachal Building Barakhamba Road New Delhi -110001

Changes to this Privacy Policy:

We may occasionally update this Policy to reflect changes in our practices. When we post changes to this Policy, we will notify you through a conspicuous post on our website and/or through the Application, an email, or another means reasonably calculated to provide you with notice, provided that material changes will become effective thirty (30) days (or such longer term we may designate) after such notification. By continuing to access or use the Services, the Westcharge Application or ​WestCharge Wireless Chargers after the effective date of any such change, you agree to be bound by the revised terms of this Policy. If you do not wish to agree and abide by any such revised Policy, Westcharge shall have no further obligation or liability to you under this Agreement or otherwise, and you shall not be entitled to any compensation or other payment, remedy, or recourse. A “material change” is a change to this Agreement which reduces your contractual rights or increases your responsibilities under this Agreement in a significant manner.

Contact to the appropriate authorities :

 The aggrieved may raise complaint with the Secretary, Ministry of Electronics and Information Technology (MeitY).

 

Note : India has also not yet enacted specific legislation on data protection. However, the Indian legislature did amend the Information Technology Act (2000) (“IT Act”) to include Section 43A and Section 72A, which give a right to compensation for improper disclosure of personal information.