FAQs
Wireless charging is much more convenient than wired charging in many ways. It allows you to simply place your device on a charger and pick it back up as necessary. Charging cables tend to fray and the attachment-strength loosens over time as well. Getting rid of wires is a good solution for tangled and frayed cables with fragile connections. Additionally, the availability of our wireless chargers in public places will allow users to leave their cables, charging adaptors, and power banks at home. Unlike charging cables, wireless chargers (including our Receivers for some devices) are compatible across any device from any manufacturer.
Wireless charging speeds depend on your phone and its capacity for fast charging wirelessly. While USB cable charging gives you 5-18W of power, we can charge phones at 5-15W. Samsung fast charging is at 10W and Apple fast charging is at 7.5W, both of which we support. We also support a futuristic mode of wireless charging at 15W which is only available on a handful of smartphones currently. Depending on feasibility and safety certifications, we can increase power as per Qi standards which we follow.
Wireless chargers are widely available in countries like USA and UK but the concept is still in its nascent stages in India. You can charge your phone wirelessly at any other wireless charging point throughout the world. We at WestCharge are working towards making safe and powerful wireless charging a way of life in India as well.
Our wireless charging systems confirm to the standards for Qi-certification set by the Wireless Power Consortium. These are tried and tested standards that ensure your and your device’s safety. We use some of the highest quality components from trusted global manufacturers which are certified for all safety standards.
The Wireless Power Consortium is an open, collaborative standards development group of more than 600 member companies from around the globe. Their main purpose is to achieve worldwide compatibility of all wireless chargers and devices. They work towards defining, maintaining and developing the Qi standard for wireless charging.
Qi (pronounced ‘Chee’) is a global standard just like Bluetooth, NFC and Wi-Fi. The idea behind Qi is simple: all devices with the Qi logo will be compatible with Qi chargers. The overarching goal of the Qi standard is to achieve universal compatibility between wireless chargers and devices in a safe manner.
Place your phone face-up on the wireless charger. If your device is not compatible, ask for the appropriate Receiver for your device at the venue. Make sure that you plug the Receiver into your charging port such that it can comfortably be placed behind the phone. Place the phone with Receiver behind it at the center of the charging pad.
You can only charge one device at a time as of right now, but we are working towards making this possible in future versions of our charging devices.
Using our App, you will get a notification that you are charging alongwith any other information as may be set by the venue. As with wired charging, the charging icon appears on your phone as usual, showing you that your phone is charging.
Download the App to find out whether your phone is wireless charging enabled or not, on starting up the App you will get an alert message accordingly. If your phone isn’t compatible, ask for one of our Receivers to charge your device wirelessly.
Yes. Just ask for one of our wireless charging Receivers to charge an incompatible device. You can also use it to charge other devices like headphones, powerbanks, cameras with compatible power inputs.
Privacy is taken very seriously at WestCharge and we follow the strictest privacy policies worldwide which is currently GDPR (European rules). Rest assured, your data is not at risk by using our App.